Insight CommunitiesTurn your customers into trusted advisors
What’s an insight community?
Imagine inviting your customers out for a coffee and asking what’s on their minds. The insights you gain from rich, two-way dialogue have the potential to fuel your success. Insight communities offer ongoing, real-time conversations with your most important stakeholders.
Find out what your market wants in real-time
We understood the potential of insight communities back in 2000, when we introduced them as a new way to gather deep, customer-focused insights.
Our communities have since become the industry standard for delivering cost-effective customer intelligence in real time.
Many of the communities we established more than a decade ago are still active, a testament to the commitment and depth of engagement that characterize our community members.
The most comprehensive customer intelligence solution available
- Ongoing engagement with known community members
- Quantitative and qualitative exchanges
- Quantitative and qualitative data capture
- Clear, direct influence on strategic decision-making
- Data visualization tools
High-quality feedback about your product, right from your customers.
Better customer service
Turn your customers into brand ambassadors and fans.
No more guesswork. Just smart, informed decision-making.
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